By signing up for Dr. Tim's auto-ship program, you are authorizing Dr. Tim's to charge your preferred credit card linked to your account.
Our standard discount for the auto-ship program is 6%, which will automatically be applied to your order.
The 20% introductory offer is a one time discount, offered to new customers only. This offer will not apply to every order.
Your credit card will be charged automatically on the day your order ships. If there are any errors in processing an email will be sent alerting you. You may login to your account to update your card at any time.
You will receive an email 5 days in advance of your order processing.
You may login at any time to make changes to your subscription, if needed, prior to processing.
Any change or cancellation of your order must be done prior to your order processing. If your order has already processed, we cannot guarantee cancellation of your shipment. Any returns may be subject to a return fee deducted from your final refund. This includes, but is not limited to, errors in the current ship to address on file.
Original order shipping fees are non-refundable, if applicable.
Dr. Tim's auto-ship program cannot be combined with any other offers or discounts.
The delivery timeframe between each initial auto-shipment is between 1 and 12 weeks and set to the schedule of your choosing. You may change this frequency at any time by logging into your online account or reaching out to customer service. If you have not set up an account yet, visit the Create an Account page to start the process.
You may cancel or change your auto-ship program at any time by logging into your account at drtims.com or contacting customerservice@drtims.com.